K1bridge
Terms & Conditions
Last updated: November 3, 2026
These terms apply to all coaching services and programs booked through this website.
1. Provider
The services are provided by K1 Bridge, [address to be added], email coaching@k1bridge.com, ID number (IČO) [to be added].
2. Services
We offer 1:1 online coaching: a free discovery call and the programs of The Way of the Hawk (Flash, Soar, Apex) as described on this website. Coaching is not therapy and does not replace medical or psychological treatment.
3. Conclusion of contract
A contract is concluded when you complete the checkout and the payment is confirmed. You will receive a confirmation by email.
4. Prices and payment
All prices are final prices in the currency shown. Not a VAT payer. Programs are paid in full in advance by card, PayPal or another method offered at checkout. Payments are processed by Stripe (and PayPal, if chosen); we never see your card details.
5. Sessions and rescheduling
Sessions take place online at agreed times. You can reschedule a session free of charge up to 24 hours before it starts. Sessions cancelled later or missed without notice count as held, unless there is a serious reason.
6. Right of withdrawal (consumers in the EU)
As a consumer you may withdraw from the contract within 14 days of its conclusion without giving a reason, by sending a clear statement to coaching@k1bridge.com. If you expressly ask us to start the coaching within these 14 days, you will pay a proportional amount for the services already provided until you withdraw. Once the service has been fully provided, the right of withdrawal ends. Refunds are made within 14 days using the original payment method.
7. Your responsibility
Coaching works through your active participation. You remain fully responsible for your decisions, actions and results. If you are in treatment for a mental-health condition, please inform us and your therapist before starting.
8. Confidentiality
Everything you share in coaching is treated as strictly confidential, except where disclosure is required by law or necessary to protect someone's life.
9. Liability
We provide our services with care and to the best of our knowledge. We do not guarantee specific results. Liability for slight negligence is excluded, except for injury to life, body or health and where the law does not permit an exclusion.
10. Complaints and disputes
Please send complaints to coaching@k1bridge.com; we will respond within 30 days. Consumers may turn to the Czech Trade Inspection Authority (www.coi.cz) for out-of-court dispute resolution. Czech law applies; mandatory consumer protection rules of your country of residence remain unaffected.