Customer support
How can we help?
Questions about a program, a payment, an invoice or your client portal — we're here for you.
Write to us
The fastest way to reach us. We reply within one working day (Mon–Fri, CET).
coaching@k1bridge.comPayments & invoices
Your invoices are in your client portal and in your inbox. For a payment problem, write to us with your invoice number.
Changing or cancelling a session
Reschedule free of charge up to 24 hours before the session — just write to us.
Withdrawal & refunds
As an EU consumer you can withdraw within 14 days. Details are in our Terms & Conditions.
Your data
Download or delete your data any time in the client portal, or write to us.